Frequently Asked Questions

Shipping & Delivery

How long does delivery take?

Orders are typically dispatched within 1–2 business days. Delivery times vary by country — most EU orders arrive within 3–7 business days. You'll receive a tracking link by email once your order is on its way.

Do you ship across Europe?

Yes! We ship to most European countries. If you're unsure whether we deliver to your location, feel free to reach out at hello@bloomtheorykids.com.

How much does shipping cost?

Shipping costs are calculated at checkout based on your order size. We offer free shipping on orders over 100 euros, and orders below this amount are shipped at 10.99 euros.

Can I track my order?

Yes — once your order is dispatched, you'll receive a confirmation email with a tracking link so you can follow your parcel every step of the way.

Products & Safety

Are your toys safe for babies?

Absolutely. Safety is our top priority. All our toys are tested to meet EU safety standards and are made from child-safe, non-toxic materials. Each product listing includes the recommended minimum age.

What materials are used in your wooden toys?

Our toys are made from sustainably sourced wood and finished with non-toxic, water-based paints and coatings. They're designed to be durable, beautiful, and safe for little hands.

Are your products CE certified?

Yes, all our products carry the CE mark, confirming they meet European safety, health, and environmental protection standards.

What age are your toys suitable for?

Our range covers ages 0–36 months. Each product clearly states the recommended age range, and we also have collections organised by age to help you find the right fit quickly.

Orders & Returns

Can I change or cancel my order?

We process orders quickly, but if you need to make a change please contact us at hello@bloomtheorykids.com as soon as possible. We'll do our best to help before your order is dispatched.

What is your return policy?

We accept returns within 30 days of delivery, provided the item is unused and in its original packaging. Please contact us at hello@bloomtheorykids.com to initiate a return.

My order arrived damaged — what should I do?

We're so sorry to hear that! Please email us at hello@bloomtheorykids.com with a photo of the damaged item and your order number. We'll arrange a replacement or refund promptly.

Development & Play

How do I choose the right toy for my child's age?

We've made it easy — browse our age-based collections (0–12 months, 12–24 months, 24–36 months) or use our skill-based collections like Fine Motor Skills or Sensory Exploration to find toys that match your child's current developmental stage.

What makes your toys Montessori-inspired?

Montessori-inspired toys are open-ended, simple, and designed to let children lead their own learning. Our toys encourage exploration, problem-solving, and independence — without lights, sounds, or batteries. They grow with your child's curiosity.

Can these toys help with developmental delays?

Our toys are designed to support typical developmental milestones, but many are also used by occupational therapists and early intervention specialists. If you have specific concerns about your child's development, we recommend consulting your paediatrician.

Gifts & Bundles

Do you offer gift wrapping?

We're working on adding gift wrapping options — stay tuned! In the meantime, our products come beautifully packaged and make a wonderful gift as they are.

Which kit is best as a baby shower gift?

Our 0–36 Month Complete Early Development Kit is our most popular gift — it covers the full first three years and includes six of our most loved wooden toys. For a more focused gift, the 6–12 Month First Skills Kit is perfect for a new baby.

Do you have gift cards?

Yes! Our Bloom Theory Kids Gift Card is available in the store and lets the recipient choose exactly what they need. Perfect when you're not sure which stage to buy for.