Frequently Asked Questions

Start with their age, then notice what they enjoy doing: reaching, stacking, making sounds or inventing stories. Browse 0–12 months, 12–24 months, 24–36 months or 3–5 years, or explore skills such as fine motor skills and sensory exploration. Always follow the minimum age and safety guidance for the individual toy.

Our Play Sets bring together carefully matched toys that offer complementary ways to explore, practise and play. Some focus on sensory discoveries or fine motor skills; others invite pretend adventures or play on the go. Each set’s product page shows exactly which toys are included and the recommended ages.

No. Each Play Set is a one-off purchase, with no subscription or recurring payments. Choose the set that suits your child now, and come back whenever you are ready for something new.

Selected toys in our range invite hands-on learning, repetition and independent exploration—ideas associated with Montessori education. We also offer sensory, musical and imaginative toys, so the whole collection is not described as Montessori. Look at what each toy lets your child do, and choose something that matches their interests.

Our toys offer opportunities to practise skills through everyday play, and children explore them in different ways and at different paces. They are not a treatment or a developmental assessment. If you have concerns, your child’s healthcare professional can help you choose appropriate support.

We have toys for babies, toddlers and children up to five years, but not every toy is suitable for every age. Check the individual product’s minimum age and warnings before choosing, especially for toys with small parts or magnets. Follow the manufacturer’s instructions and supervise play as appropriate.

Materials vary by toy: our range includes wood, fabric, silicone and other play components. You’ll find the specific materials in the Materials badge on each product page. FSC certification, organic cotton and other material claims are listed only where they apply to that product.

Our toys are selected from brands that supply toys for the European market, with CE marking and applicable toy safety requirements. The Safety badge on each product page gives the available product-specific information and warnings. CE marking indicates conformity with applicable requirements; it does not mean a toy was made in Europe.

All our toys come from European brands, but their manufacturing locations vary. Some are made in Europe; others are designed by a European brand and manufactured elsewhere. Product pages distinguish verified manufacturing information from design origins, such as Designed in Belgium or Designed in the UK.

Follow the care instructions supplied with that specific toy: cleaning methods differ between wooden, fabric, silicone and magnetic products. Don’t soak wooden or magnetic toys unless the manufacturer explicitly permits it. If you’re unsure, email us with the toy’s name and we’ll help you find the right instructions.

We deliver to most European countries. Enter your address at checkout to see the available delivery options, or email hello@bloomtheorykids.com if you would like to check a destination before ordering.

Delivery is €6.99 for orders below €99, and free for orders of €99 or more, including larger toys. You can find further delivery details in our Shipping policy.

Orders placed before 23:59 (GMT+2) are processed and shipped the next business day. Most EU orders arrive within an estimated 3–8 business days from our European warehouses. You’ll receive a tracking email once your order is on its way; see our Shipping policy for destination details.

Yes. Once your order is dispatched, we’ll email you a tracking link so you can follow its progress. If you can’t find the email, check your spam folder or contact us with your order number.

Delivery may be to your address or a pickup point, depending on your destination and the size of the toy. Larger items are delivered door-to-door where required. Our Shipping policy explains the arrangements by destination.

Please email hello@bloomtheorykids.com with your order number as soon as possible. We process orders quickly and will do our best to help before dispatch. If your order has already left, we can guide you through the return process instead.

Yes. You have 30 days after delivery to request a return. Toys must be unused, with tags and in their original packaging, and you’ll need proof of purchase. This includes Woopie toys; gift cards are not returnable. See our Return and Refund policy for the full details.

We cover shipping for eligible returns, including change-of-mind returns. Email hello@bloomtheorykids.com with your order number to request a return. Once accepted, we’ll send a return label and instructions—please contact us before sending anything back.

Please email hello@bloomtheorykids.com with your order number and photos of the item and packaging. We’ll review what happened and help arrange the appropriate solution, such as a replacement or refund.

We’ll let you know once we’ve received and inspected your return. Approved refunds are sent to your original payment method within 10 business days, although your bank may take additional time to display the payment. If more than 15 business days have passed since approval, please contact us.

Our toys come with a two-year warranty. If a toy develops a fault, contact hello@bloomtheorykids.com with your order number, a description of the issue and photos where helpful. We’ll review the issue and explain the next steps.

A sensory toy or a thoughtfully matched Play Set can be a lovely gift for the months ahead. Browse our baby collection and check each toy’s minimum age—some are suitable from birth, while others are intended for later discoveries. A gift card is a useful option if you would rather let the family choose.

Yes, our Bloom Theory Kids Gift Card lets the recipient choose their own toys or Play Set. Gift wrapping is not currently available.